School Catering
Catering at Queen Mary’s High School is provided by Innovate, a company specialising in education catering.
There are three main service points for purchasing food at Queen Mary’s High School. The main dining room offers a breakfast, break and lunchtime service with hot and cold food available. The Pod outside Richardson hall offers a break and lunchtime service with cold food and a small hot selection. The Grab and Go in main building is for Year 11 and Sixth Form students and offers a break and lunchtime service with cold food and a small hot selection.
Innovate provide menus to suit all tastes, diets and price points; from break-time snacks starting at £1.00 through to full lunchtime meals. Typical prices for items at break time start from £0.75p with a main meal and dessert being £2.60. We also have a range of meal deals starting at £2.60 and includes the very popular Blue Dot Deal which includes 4 items for £2.60.
Cashless Catering
The school uses a biometric fingerprint system (BioStore) to facilitate catering payments for food in the canteen. The account can be topped up using ParentMail.
Main Menu Options
PHOTO_GRID_{1086}
Power Bites
Blue Dot Meal Deal
Free school meals
All parents/carers who believe their child is eligible for Free School Meals should apply via the link below to Walsall Borough Council. Applications can be made online or by downloading and printing the application form and returning it to the Free School Meals Department at Walsall Council.
The link https://go.walsall.gov.uk/free_school_meals takes you to the relevant page on their website.
It is important that this is done regardless of whether the pupil has been receiving Free School Meals in their Primary School as this information does not transfer automatically to when the pupil joins us.
The school honors those students who have been eligible for Free School Meals during Year 10 and 11 and will extend this provision throughout Year 12 and 13. Any sixth form student who was eligible for Pupil Premium and/or Free School meals is strongly encouraged to apply for the 16-19 Bursary. Please see the Sixth Form tab for further details.
Free School Meals – Logistics
All students who meet the criteria for Free School Meals are entitled to a free school meal up to the value of £2.60 per day. This is added to their account daily. Any unspent funds do not carry forward.
All parents/carers who believe their child is eligible should apply to Walsall Council via this link: https://go.walsall.gov.uk/free_school_meals
Concerns/Enquiries
Please raise any concerns or enquiries as follows and Innovate/Finance will aim to respond within 48 hours.
Finance support including transaction queries, duplicates and errors: Email finance@the.merciantrust.org, Finance will check ParentMail online payments and if needed pass the query to Innovate who will respond to you.
Catering provision support including food offer and prices: Email qmhs@impactfood.co.uk Innovate will respond.
Allergens: Email qmhs@impactfood.co.uk Innovate will respond. Copy in qmarys@qmhs.merciantrust.org.uk so school can check that we hold an accurate record of allergens.
Compliments and Complaints: Email qmhs@impactfood.co.uk Innovate will respond. Please copy school in to your email qmarys@qmhs.merciantrust.org.uk