Queen Mary’s High School
Upper Forster Street
Walsall
WS4 2AE

telephone: 01922 721013
email: qmarys@qmhs.merciantrust.org.uk

To contact our finance department:
telephone: 01922 211389 ext. 1111
email: merfinance@merciantrust.org.uk

Headteacher: Mrs N Daniel

Chair of Governors: Mr T Normanton

SENDCO: Mrs L Houlder-Jarvis

If a paper copy of any of the information found on our website is needed, please contact the school.

PHONE CALLS RECORDED
The school has an automatic telephone recording system which records all phone calls made to, or from, the school using external lines. External callers will receive an automated message informing them of this via the auto attendant, there is also notification on the school website via this announcement. The school is able to access such calls using the telephone management system. The system does not record internal phone calls.

ACCESS TO RECORDED CALLS:
Access to calls will only be made under exceptional circumstances. Only a restricted number of staff have access to the recording system and thus calls made. Such staff will have to obtain permission from senior school staff to access such calls. Details of access to calls are kept via the system’s audit trail. Monitoring systems are in place in order to ensure the system is used securely and that confidentiality is maintained.